Terms & Privacy

  1. Before undertaking any work we require full name, postal address, telephone numbers and email addresses for correspondence and invoicing. Please provide these when sending the audio file.
  2. Work can be delivered electronically or by post. Any postage costs will be invoiced to the client.
  3. The price will be confirmed via email prior to commencing work.
  4. The transcription cost does not include proofreading. This is available for an additional charge, agreed on request.
  5. All files will remain confidential and deleted from my computer upon completion of the work.
  6. Any errors will be rectified free of charge if notified within 5 working days.
  7. Payment can be made by BACS (preferred method) or cheque. It is also possible to pay via PayPal but this will incur a 2% increase to the price quoted.
  8. All prices are not subject to VAT.
  9. Payment of invoices is required within 5 working days.
  10. Interest will be charged at 3% per month on all unpaid invoices.

Carol is a very thorough transcriber, consistently providing us with flawless transcripts. Carol always returns the transcripts to us as and when requested, and facilitates us with our sometimes very tight deadlines. It is a pleasure working with Carol.” Susan McKenna
Research Executive, Shift Learning

Telephone Number 0161 425 7227

Address Transcript Services Ltd, 7 Oakcliffe Road, Baguley, Manchester, M23 1DA

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Confidentiality:
I undertake to ensure all information supplied by my clients remains confidential. If you would like me to sign a confidentiality agreement, I will be happy to do so. I do not outsource surplus work overseas. All work will generally be carried out by myself, or any surplus work is done by a small number of other UK-based transcribers who work for me on a regular basis